Getting out of a rented home is accompanied with strict cleanliness guidelines to earn the entire bond. Bond cleaners are professional and are aware of what agents are seeking, yet tenants need to ensure that they are aware of important information before placing a booking. This checklist will take care of what to verify before hiring a bond cleaning sydney service .
Table of Contents
Checklist before hiring a bond cleaning service
Verify the bond back guarantee
Quality bond cleaners will give a written guarantee to re-clean and revisit any part that is neglected at no additional expenses. In the absence of this assurance, the tenants would be in danger of paying twice in case the agent denies the first clean. The following are the details of the guarantee to be checked:
- Written bond back promise: Get the guarantee committed in writing and not an oral commitment of the sales person.
- Re-clean response time: Find out the time taken by the company to re-correct problems, preferably within twenty-four to forty-eight hours.
- No extra trip fees: Considering the provision of returns visits without charging extra call-out and travelling fees.
- Coverage scope: Check what the guarantee covers including ovens, windows and external cover; some do not cover them.
- Claim process: Inquire what the agent needs in order to get the provisional records and how the cleaner handles disputable items.
Check included services against the lease
Cleaning packages of the standard bonds differ in various companies, and lack of something results in failed inspection. Compare checklist of fees quoted against requirements of make-good clause in lease. These are the service inclusions which need to be checked:
- Oven and stove cleaning: Make sure that cleaning, not wiping down exterior sides of the oven is contained in the price.
- Cleaning window tracks: Window tracks are not included in many of the packages but window tracks are always inspected by the agents.
- Blind and curtain cleaning: Inquire whether it includes Venetian blinds, curtains or basic dusting.
- Wall spot removal: See that the service includes a wiping-off of the walls, not only of floors.
- Balcony and patio: Verify that it includes outside space; some cleaners charge an additional fee on outside space.
Understand the re-clean policy for specific items
Some landlords refuse to have the cleaning done on minor issues like missed spots inside the oven or dusty blinds. Be aware of which things the cleaner will re-do silently. The following are the re-clean policy details to be asked:
- Oven re-clean: Make sure the company returns when the agent identifies any overlooked grease/carbon deposits.
- Blinds and shutters: Enquire whether the guarantee is on re-dusting or re-washing of the blinds in case the agent complains.
- Window tracks: Check that the cleaner will come back in case the agent indicates dusty tracks following the initial clean.
- Wall marks: See to it that the company will remove any miss spots or scuffs that the agent will find.
- Exhaust fans: Enquire concerning re-cleaning of rangehood filters, or bathroom exhaust fans when flagged.
Get a fixed price quote not an estimate
The number of estimates can go up once the job has started and the fixed price quotations allow determination of the final cost. Whenever you authorize any work, always have a binding written quote. These are the price specifications to affirm:
- Fixed price agreement: Obtain a written quote where fixed price is used and not in terms of estimate or starting from a particular price.
- Pre-inspection option: Inquire whether the company will inspect the property prior to quoting so as to avoid being shocked at the same.
- Oven and stove extra fees: Check whether there are additional costs added to clean the ovens or it is established in the base price.
- Carpet steam cleaning: Check whether or not carpet cleaning is a separate or a wrapped deal; some agents insist on professional receipt.
- Cancellation policy: Inquire about the charges in the cancellation within twenty four hours of the planned appointment.
Conclusion
The proper pre-booking checklist will eliminate any disputes and make sure the bond cleaning service is up to the standards of the agents. Checking guarantees, included services, insurance, re-clean policies and fixed price insure the deposit of the tenant. The above measures prior to booking will save time, costs, and stress levels during the move out process.
